Refund Policy for HDD without Resources
Dear valued customers,
Given the cases of no resource for HDD return due to model discontinue or shortage, we update the warranty & RMA terms hereinafter:
1. HDD that has no resource for returning should adopt the method of refund. The standard of refund is attached.
| TB Storage Hard Disk Drive Products |
| Product Line |
Seagate |
Western Digital |
Toshiba |
| Warranty Period |
3 Years |
3 Years |
5 Years |
| Year 1 Credit |
100% |
100% |
100% |
| Year 2 Credit |
75% |
75% |
75% |
| Year 3 Credit |
50% |
50% |
50% |
| Year 4 Credit |
N/A |
N/A |
25% |
| Year 5 Credit |
N/A |
N/A |
10% |
2. Year 1 commences on date TB Storage ships the product and ends the day before the first anniversary of shipment invoiced date; Year 2 commences on the first anniversary of shipment invoiced date and ends the day before the second anniversary of shipment invoiced date; etc.
Should you have any questions, please feel free to contact sales@tbstorageglobe.com.
Thank you for your time and support!
TB Storage RMA Team,
December 30th, 2021
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